Shipping Policy

Standard Delivery for Grocery / Vegetables /Medicines

• Estimated delivery time 0-3 business days.
• All order processing occurs on business days only, which are Monday through Saturday, from 9am to 4 pm IST. Orders placed on Sundays, holidays, or after 4 pm IST are processed the next business day. All packages are delivered Monday through Saturday.
• Stock items ship out within 0.15 hours - 72 hours, unless otherwise noted.
• Large quantity purchases may add 1-3 business days to shipping. Item(s) may also be bulk packed.

Standard Delivery for Food / Fresh Meat

• Estimated delivery time 10 minutes to 1 hour based on the order processed and packed by our partner stores.
• All order processing occurs on business days including Sunday from 7am to 8 pm IST except holiday or notified to be not working day.

General Policies

Items represented on this site constitute only an offer to sell. Even after you have placed an order online, the sale is not complete until an employee of KAIPPAI has accepted and processed the order. All orders must be paid once the order has been shipped. No order will be considered complete until payment has been submitted. We accept Visa, MasterCard, RUPAY, Net Banking and UPI. All credit card data is transmitted securely.

All items shown on this app/ website are believed to be in stock; however, because real-time data is not available items may be unavailable. You will be notified via notification if the status of your order is back-ordered. If your order is time sensitive, please include a note in the comments field on the order confirmation page, or call us. All orders are confirmed by telephone call after they are submitted.

Shipping Charges

All shipping costs are estimated. Actual costs will be confirmed with you when your order is placed. If something is lost or open, please inform us within five days and a call tag will be issued to pick up your original shipment at a chosen location; a new shipment will be sent once the merchandise has been returned. All products, unless otherwise noted, will be delivered through KAIPPAI personal or partner agents.